Last Updated: July 6, 2025
Introduction
Welcome to NEO WAVE's Privacy Policy. We specialize in retail, business consultancy, and international trade, committed to delivering high-quality products and services to our esteemed clients. Protecting your personal data is of paramount importance to us.
This Privacy Policy describes how we collect, use, and protect your personal information.
1. Data Collection:
Automatically Collected Information: Whenever you visit our website or utilize our services, we automatically receive and record information from your browser, which may include your IP address, cookies, the type of browser you’re using, and the page you requested.
2. Use of Information:
Your data allows us to:
Process and fulfill orders and transactions.
Offer personalized shopping experiences and recommendations.
Communicate with you about orders, products, services, and promotional offers.
Improve and optimize our services, conduct research, and analyze user behavior.
Resolve disputes or troubleshoot problems.
3. Sharing of Information:
We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may, however, share your information with:
Third-party vendors and service providers who assist in our business operations.
Legal authorities if required by law, regulation, legal process, or enforceable governmental request.
Other entities if we believe disclosure is necessary to protect the rights, property, or safety of our company, our customers, or others.
4. Cookie Policy:
We use cookies to enhance your user experience, remember your preferences, and provide a secure user session. You can set your browser to refuse cookies, but doing so might affect the functionality of certain site features.
5. Data Protection:
We employ top-tier security measures to protect against unauthorized access, alteration, or destruction of your personal data. These measures include internal reviews of data collection, storage practices, and processing, as well as physical and electronic security measures.
6. Access and Control:
You can access, review, and modify your personal information by logging into your account. If you wish to delete your account or request that we no longer use your information, contact us at [email protected].
7. International Transfer:
Given our engagement in international trade, your information might be transferred to — and maintained on — computers located outside your jurisdiction, where privacy laws might differ.
By using our services, you consent to this transfer.
8. Changes to Privacy Policy:
Occasionally, we may update this policy. Any changes will be reflected on this page, and if significant, we will notify our users via email or prominent site notification.
9. Secured Communication
All the contact message information is Secured by our SMTPS Provider to secure email communications using asymmetric cryptography.
SMTPS uses additional SSL or TLS cryptographic protocols for improved security, and the extra
“S” stands for SECURE!
In addition we use DKIM, which is a digital signature that’s used to assert authenticity and verify if the content of an email message was modified.
Media
Any uploaded images or videos to our site are SECURED and used only internal. We don’t share your data.
10. Minors:
Our services are not designed for individuals under the age of 18. We do not intentionally collect or maintain information from those who are under 18 years old.
Contact Us:
For any questions regarding this Privacy Policy or our practices, please contact us at:
Email: [email protected]
Phone: +40 739 968 174
Address [Asia]: Yude Road, No. 168, Xuhui District, Shanghai, China.
Address [Europe]: Com. P.M., No. 319, Prahova, Romania.
Thank you for trusting Shanghai NEO WAVE.
We are dedicated to preserving your privacy and safeguarding your personal data.